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Terms of Service

Effective Date: July 2026

Welcome to Purpose Driven Access. By accessing or using our website, booking transportation services, or utilizing any of our offerings, you agree to the following Terms of Service. Please read them carefully.

1. Services Provided

Purpose Driven Access provides individualized transportation services for children, adults, older adults, and individuals with disabilities.

Our services may include transportation to and from:

  • School

  • Therapy appointments

  • Medical appointments

  • Work

  • Community activities

  • Prescription pickup and delivery

  • Other approved destinations

All transportation services are subject to availability and require scheduling and confirmation.

2. User Responsibilities

By requesting or using our services, you agree to:

  • Provide accurate and complete information when scheduling transportation.

  • Notify us promptly of any changes to pickup locations, schedules, medical needs, or accommodations.

  • Ensure minors are released to and from an authorized caregiver or designated individual, when applicable.

  • Provide any required mobility equipment, medications, or personal items needed during transportation unless otherwise agreed upon.

4. Safety & Rider Conduct

Safety is our highest priority.

Purpose Driven Access reserves the right to delay, discontinue, or refuse service if a rider's behavior, medical condition, unsafe environment, or other circumstances create a safety concern for the rider, our staff, or the public.

Our drivers are trained and committed to providing compassionate, respectful, and professional transportation services.

5. Payment Terms

Payment is required before or at the time services are provided unless other arrangements have been approved in writing.

Accepted payment methods include credit cards, debit cards, electronic payments, gift cards, and other approved payment methods.

 

Recurring transportation services may be invoiced according to an agreed-upon billing schedule.

6. Limitation of Liability

Purpose Driven Access exercises reasonable care in providing safe and dependable transportation services.

However, we are not responsible for delays, missed appointments, or service interruptions resulting from circumstances beyond our reasonable control, including but not limited to:

  • Traffic

  • Weather

  • Road closures

  • Vehicle emergencies

  • Mechanical failures

  • Natural disasters

  • Other unforeseen events

To the fullest extent permitted by law, Purpose Driven Access shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services.

3. Scheduling & Cancellations

Transportation services must be scheduled in advance.

If you need to cancel or reschedule a ride, please notify us as soon as possible.

Late cancellations, repeated cancellations, or no-shows may result in cancellation fees or changes to future scheduling availability.

Recurring transportation schedules are subject to availability and written confirmation.

7. Privacy

We respect your privacy.

 

Please review our Privacy Policy for information regarding how we collect, use, and protect your personal information.

8. Website Use

Users agree not to misuse this website, submit false information, interfere with website functionality, or use the website for unlawful purposes.

9. Changes to These Terms

Purpose Driven Access reserves the right to update these Terms of Service at any time.

 

Continued use of our website or services after changes become effective constitutes acceptance of the revised Terms.

10. Contact Us

If you have questions regarding these Terms of Service, please contact us.

Purpose Driven Access
Email: info@purposedrivenaccess.com
Phone: (832) 930-5966

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